We accept all major credit cards through our payment gateways. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon processing of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.
We accept money orders, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
For a multiple product order, if one of your products is currently out of stock or temporarily unavailable, we will hold your other item(s) unless otherwise instructed. Once all items are available, your order will ship. You will only be charged for products contained in a given shipment, plus any applicable shipping charges (international orders only). You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Philly Phaithful reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
We will ship your product as it becomes available. On almost every occasion, products ship the same day if ordered by 3:00PM, or by the next business day if your order is received after this time and for orders received on Saturday (after 10am), Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology and NO credit card information is held on file.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Philly Phaithful site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
If for any reason you are unhappy with your product, you may return any
item for a refund provided it is unused and in the same condition that
we sent it to you. We must receive any returned item within 30 days of
purchase and you must include your order number or print your invoice
in order to be entitled for a refund. Please send all returns to
Philly Phaithful Returns/702 N. 3rd Street/Suite 707/Philadelphia, PA 19123
If you ordered or received the wrong size product, we will gladly
exchange your item for that of the correct size, provided it is unused
and in the same condition as the time that we sent it to you. We must
receive any returned item within 30 days of purchase and you must
include your order number or print your invoice in order to be entitled
for an exchange. Please send all exchanges to Philly Phaithful Returns/702 N. 3rd Street/Suite 707/Philadelphia, PA 19123.If your exchange is due to
an error on our side, we will refund you the cost of shipping the item
back to us. In all other circumstances, the purchaser will be
responsible for shipping costs both ways.
No thanks. We don’t really get down with sales tax and thankfully, the
State of Pennsylvania is on the same page. We’d recommend you use your
savings on a Wiz Wit from Talk of the Town, but it’s up to you.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Philly Phaithful shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Philly Phaithful shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Philly Phaithful shall immediately issue a credit to your credit card account in the amount of the incorrect price